About
Questions, answered.
Short answers about how Hertford County Connect works. Still stuck? Ask NOVA.
What is Hertford County Connect?
A demo portal, made by Novexa, that shows how residents could find county services, meetings, budgets and parks information in plain language.
Where do the answers come from?
From Hertford County's own website, commissioner meeting records and budget documents. Each answer lists its sources.
Is it free? Do I need an account?
It is free to use and you do not need an account to ask a question.
Can I trust the answers?
Answers are written by AI and can be wrong or out of date. Always check the source link, or call the department to confirm.
What does "Approved by county staff" mean?
A county staff member reviewed that answer and approved it. Approved answers are shown before AI-written ones.
Why can't it read some meeting documents?
A few older files are blurry scanned pictures that cannot be read by a computer. Call the county at (252) 358-7805 to get the original.
Is this the official county website?
No. This is an official Novexa demo of NOVA, built to show how a county portal could work. Hertford County has not launched or endorsed it. For payments, permits and forms, use the county's own website or call the department.
How do I give feedback or report a problem?
Contact Novexa at gonovexa.com and tell us what you asked and what went wrong. For county services, call the county at (252) 358-7805.