About
How it works.
Hertford County Connect is an official Novexa demo of NOVA, a simple way to find county information. It is not run by Hertford County. Here is what happens when you ask.
Step 1
Ask in your own words
Type a question like "How do I pay my water bill?" No account, no forms.
Step 2
NOVA looks it up
It searches Hertford County's website, commissioner meeting records and budget documents for the best match.
Step 3
You get a short answer with sources
Each answer links to the page or document it came from, so you can read the original.
Step 4
County staff could step in
In a live launch, county staff could approve answers. Approved answers would be marked "Approved by county staff" and shown first.
Good to know
Answers are written by AI and can contain mistakes. They are not legal advice and do not replace the county. For anything important, call the department listed in the answer or the county at (252) 358-7805.